Ans: Residential operations encompass the day-to-day management and maintenance of a residential property. This includes tasks such as security, landscaping, waste management, and facility upkeep.
Ans: Common areas, such as parks, swimming pools, and communal spaces, are typically maintained by the property management or a hired service. Maintenance schedules may vary, and any issues can be reported for prompt attention.
Ans: Benchmarking allows residential communities to compare their operational performance with industry standards or similar communities. By identifying areas for improvement or best practices, benchmarking helps enhance efficiency, reduce costs, and improve overall resident satisfaction.
Ans: While there isn't a one-size-fits-all benchmarking process, residential communities can follow a structured approach. This typically involves identifying relevant KPIs, collecting data, comparing results with industry benchmarks, and implementing improvements based on findings.